Improving Processes Doesn’t Require Buzzworthy Methodologies I chuckle at the occasional post on LinkedIn pitching the false debate: Six Sigma or Lean? Which methodology reigns supreme? In reality (or perhaps
Knowledge Transfer
As I’m researching Quicken Loans for potential business opportunities I came across a list of “Isms” and one resonated with me a bit. “A Penny Saved is a Penny.”
Christmas 1990 wasn’t so merry for the McCallister family, who learned an object lesson in how well they mitigate operational risk. For those unfamiliar with this most disturbing and
So how does the SIPOC save me? This is an awfully bold claim, Cotton. After all, it’s a simple acronym and it’s pretty intuitive. It’s “I can’t believe consultants
SIPOC sounds like a failed science fiction character name. Although “Star Trek 3: The Search for SIPOC” sounds like a rather uninspired sci-fi knockoff movie, the tool called SIPOC
With any design principle, it’s a guideline, not a rule. Design principles must be balanced and aligned to customer needs. Building a house is a great example of balancing
The power of good design – Dieter Rams This is great list of product design principles. Reviewing the list I think every one of them is clearly applicable to process
I suspect one of the benefits of working in banking is that the organization gets risk. Because banks live or die based on how well they manage lending risk.
Why Your Processes Need to be Mapped You may not have done it because of the cost. After all, why should you invest the time and energy to drag key
CI Culture: The Traits of the Continuous Improvement Leader Bottom Line Up Front Building an organization that has a strong Continuous Improvement (CI) gene in its DNA requires leaders